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Current Residents

Maintenance Requests

Report a routine repair or reach us in an emergency at your Alpha-managed home. Use the right line below so we can get help to you quickly.

Routine Maintenance

Call In Your Repair Request

For minor and routine maintenance, please call us at (916) 596-1665 (extension 5). Give us all of the following details about the repair to expedite service:

  • Your name, full address, email address, and the best daytime number for repair vendors to reach you. You are responsible for scheduling repairs with vendors.
  • What needs to be repaired and how severe the damage is. For example: half of the good-neighbor fence between our yard and the neighboring property is completely down after last night's storm.
  • When the damage occurred and how it happened.
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Examples of Routine Maintenance Requests

  • Air conditioning not working
  • Pest control
  • Outlets not working
  • Fence down or partially damaged
  • Garbage disposal not working
  • Small leak, like a dripping faucet
  • Sprinkler system not working
  • Dishwasher, oven, stove burners, or other appliances not working
  • Clogged toilet
  • Locked out of your unit. You must call a locksmith to regain access.

Emergencies

For Emergencies Call Us

Life-threatening emergency? Call 911 and get to safety first, then call us at (916) 599-1147.

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What Qualifies as a True Emergency

  • Fire. Call 911 first.
  • Flooding of your unit
  • No hot water, or no running water at all
  • No electricity or power
  • A vehicle trapped by a garage door that will not open
  • No heat